Returns & Exchanges
At Something Went Wrong, we believe your home should be your sanctuary; if a product isn't the perfect fit, we offer a 30-day window for hassle-free returns on all home goods. Please ensure items are in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your decor items are tracked correctly.
Pack With Care
Securely package your items in their original boxes with protective padding to prevent damage during transit back to our warehouse.
Receive Your Refund
After our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing